Industrial Disease Claims Handler
Location: Bradford / Leeds / Manchester – Hybrid
Salary to £38,750 + Bonus & Excellent Benefits Package
 
IPS Group is working with a leading global professional services organisation who are seeking to recruit a number of experienced Industrial Disease Claims Handlers to join their expanding Claims Management Team. This is a fantastic opportunity for someone looking to progress within a specialist team handling complex and high-value claims.
 
The Role / Team:
 
In this role, you will manage your own caseload of complex industrial disease claims. You will conduct policy investigations, make informed liability decisions, and identify recovery opportunities, ensuring claims are handled proactively to reduce litigation. You will join a well-established team of experienced professionals who provide ongoing support and collaboration, helping you develop deeper expertise while contributing to key team and client objectives. This role offers the chance to be part of a growing, forward-thinking claims function where quality and technical excellence are paramount.
 
Required Skills & Experience:
 
We would love to hear from individuals who have a proven background in EL/PL claims, ideally with industrial disease experience and a good understanding of legal terminology. You will need to be confident in engaging with stakeholders at all levels and demonstrate strong decision-making and organisational skills. Candidates from both insurance and legal environments, including claimant or defendant solicitors will be considered.
 
What’s in it for you:
 
You will receive a competitive salary, hybrid working and a generous benefits package including private medical cover and 24/7 virtual GP access, a performance-based bonus scheme, volunteering days and extensive well-being support. Whether you’re looking for a step up into more complex work or a move into a collaborative, non-targeted environment, this is your chance to specialise within a growing and highly respected well-known organisation.
 
To learn more about this opportunity, apply today or get in touch:
 
Alexander.Ballantine@ipsgroup.co.uk
0121 616 6096 / 07967 701036

FNOL Motor Claims Handler
Location: Manchester (office-based during probation)
Salary: £28,000 + 10% bonus
Working Hours: 40 hours per week
 
IPS is working with an innovative and fast-growing InsurTech who are expanding its UK claims operation. This is an excellent opportunity to join their team as an FNOL Claims Handler becoming the initial point of contact for customers when they report a motor incident.

The Role:

You will handle First Notification of Loss (FNOL) calls, capturing accurate incident details and assessing the situation to ensure each claim is set up correctly from the very start. You’ll be speaking with customers at a stressful moment, so a calm and reassuring approach is essential as you ensure they receive a seamless journey.

You’ll work closely with internal colleagues and external suppliers to keep processes moving effectively and maintain exceptional levels of service. As the UK operation continues to grow, you’ll also play a role in improving workflows and customer experience.

Key responsibilities include:

• Handling incoming FNOL calls and logging claims accurately
• Gathering details on liability, third parties and property damage
• Identifying any potential fraud indicators
• Liaising with partners to progress claims efficiently
• Working to quality and service targets

About You:

You’ll have previous experience handling motor FNOL calls within an insurer or claims environment, with strong communication skills and a confident, customer-focused approach. You thrive in a fast-paced setting, can manage multiple demands, and have great attention to detail when capturing incident information.

What’s in it for You:

You’ll receive a competitive salary and bonus, overtime pay enhancements, private medical cover, life insurance and pension support. The role is hybrid, with full office presence during probation and then 4 days per week in the office. There may be the odd Saturday shift, which will be paid as overtime, along with some bank holiday cover once fully established.

If you’re looking to develop your career within a modern, tech-driven insurer and enjoy being at the heart of customer support, apply today or get in touch.

Alexander.Ballantine@ipsgroup.co.uk
0161 416 6203 / 07967 701036

A leading Specialty Insurer within the London Insurance market is seeking a Head of Compliance to lead the design & implementation of its compliance framework.

Purpose of the Role

• The Head of Compliance will oversee all compliance activity across the business, ensuring adherence to FCA, PRA, and Lloyd’s standards.
• Working closely with senior management, this individual will play a key role in embedding a strong compliance culture and ensuring the business maintains effective systems and controls aligned to regulatory expectations.

Duties

• Lead regulatory workstreams associated with establishing a Lloyd’s Managing Agency.
• Act as the primary liaison with the PRA, FCA, and Lloyd’s for all related
• Lead the compliance function across all Lloyd’s and company market operations.
• Provide expert advice to business leaders on regulatory matters and emerging risks.
• Design and maintain a Compliance Monitoring Plan and training framework.
• Ensure compliance with Conduct Risk and Consumer Duty requirements.
• Partner with Underwriting, Operations, Finance, and IT to embed compliance into all operational processes.
• Represent the business at industry forums and maintain strong relationships with market regulators.

Skills & Experience

• Proven experience in a senior compliance role within the London insurance market.
• Strong understanding of FCA, PRA, and Lloyd’s regulatory frameworks.
• Excellent communication and stakeholder management skills.

A highly regarded global Insurer has a key new opening to join their claims team reporting into the Birmingham office in a role that offer flexibility to blend office working and home working to suit you best. 

As a Claims Support Assistant you will be part of the global claims unit supporting the London market Claims Handlers who focus on London market based claims.

You will focus on monitoring claims that are not expected to impact the business financially in support of the vision of being the highest performing specialist insurer.

You will support senior claims management staff by effectively communicating claims updates and escalations, so as to achieve high levels of satisfaction for the insured and broker through high quality service.

There will be a strong focus on data management within the role, assisting with claims data requirements. You will produce and maintain spreadsheets, claims bordereaux and databases to enhance data presentation, analysis, and storage of claims information and data.

 To be considered you must have a background within insurance, either within an administrative focused claims, broking or underwriting role. You must also have excellent attention to detail and accuracy and strong communication skills.

 You will be rewarded with a strong salary and benefits package combined with an excellent work life balance.  The role can be home based or office based to suit you and will also offer flexibility.   Although the role is advertised as a 12 Month FTC it will be budgeted to be made permanent if you are successful within the role that will be the case.

A leading global Insurance Company has a new opportunity to join them as an Underwriting Administrator on an initial 12 month contract with a potential for a further extension or permanent contract at the end. This would suit someone with some insurance experience looking to develop further into an underwriting support role.  You will join the underwriting support team in their modern Birmingham City Centre office in a role that will offer flexibility to work from home or in the office.  You will typically be in the office 2 days per week.

You will be given the unique chance to work within both the Birmingham and also the London insurance market where you will have a close relationship due to the nature of the role. You will be given the opportunity to learn and develop within insurance in a company that prides itself on it’s values and forward thinking ethos.

You will focus on the administration elements of the underwriting process using excel on a daily basis to analyse the information and manage process liaising with all areas of the business. You will work with large volumes of data, therefore accuracy and an eye for detail is essential. You will need to have a good understanding of excel although additional training will be provided. The role will offer a huge amount of variety where no one day will be the same.

To be considered you must be able to display the right drive and experience to succeed. You must have excellent attention to detail and accuracy with a good understanding of excel. This is a genuinely fantastic opportunity to develop a career within one of the top Insurance companies in the market.

This much sought-after employer who occupy contemporary office space located in Birmingham city centre with on-site gym and private roof garden with the best views of Birmingham. It’s an employer who are leaders in Agile working so will set you up with all the tools you’ll need to work from home.

Benefits include 10% non-contributory pension, private medical care, money towards your utility bills free lunch and travel costs covered and much more. While the role will be located in Birmingham on a Hybrid basis, so those living within a reasonable commute may also apply.
 

The highly regarded Pensions practice of this substantial global firm is looking to recruit a Pensions Solicitors to join a strong existing team, probably in the 2-4 year PQE bracket.  The work here is of high quality, as are the clients, with a good balance across advisory, de-risking and transactional work and a decent work/life balance which is already deteriorating in some City firms.  The ideal candidate will have good transactional experience as well as the advisory piece.  Please apply in strict confidence.

Heavyweight consulting firm is pipelining substantial amounts of work with clients on the de-risking journey and looking, in particular, to support them with the onerous data management responsibilities this entails.  Their pensions management consultancy practice offers its people exposure to large scale projects and prestigious clients and is now about to undertake a significant growth programme at the experienced, senior level.  Applications are welcome from experienced pensions professionals with a mix of data (witha  real focus on pensions administration) and de-risking experience, client facing exposure and commercial acumen and a desire to do something different in an exhilarating global environment.  Ideal backgrounds might include leading TPAs, data specialists and the de-risking world. Excellent packages will be made available and applications are received in the strictest of confidence.

One of the UK’s leading consulting firms has a growing and influential De-Risking division working closely with trustees, sponsors and insurers across the full spectrum of liabil8ty management vehicles.  Working in tandem with the firm’s pensions administration practice, the Projects team has a new role available for an Analyst to support major initiatives across data cleansing, GMP rectifications, dashboards and buy in/buy outs/  The ideal candidate will have a strong DB pensions background which must have had exposure to the administration world and ideally the de-risking aspect of pensions.  The firm can be flexible about accommodating a range of skillsets form this background and offer excellent prospects and remuneration with remote working available.

One of the leading firms in Bristol, also active in London, operating one of the industry’s most highly rated pensions groups, is continuing to expand on the back of increased workloads and new client wins. They have created two new openings for Pensions Solicitors (either in Bristol or London), one at 1-3 years PQE and the other at 8 years+ and would welcome applications from Pensions Lawyers who are considering new opportunities. A broad mix of advisory (principally), transactional, litigation and de-risking work is available for the right candidate. Please apply in strict confidence.

A rare opportunity to join the specialist Governance and Outsourced Pensions Management Services practice of a leading consulting firm in a senior role.  The work combines management of a portfolio of large, complex schemes, diverse project work and contributing to the generation of new work for the practice from both within and outside the firm.  Candidates should have some genuine interest or exposure to this area of the consultant’s remit.  A consulting background is preferred, though in house exposure would be useful, and candidates should offer excellent coverage of the trustee secretariat discipline and associated governance and advisory duties.  This is a fast expanding team offering excellent opportunities for personal development and proportionate remuneration.