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    Property Loss Adjusters – South

    • Salary:
      £45000 - £65000 per annum

    • Location:
      Sussex

    Loss Adjuster – South England
    Remote/Site Based
    £45,000 – £65,000 DOE

    We are currently looking for an experienced Loss Adjuster to join a growing Property division, covering a geographical area across the South of England.

    This is a home and site-based role, offering the opportunity to manage a varied caseload of domestic and commercial property claims from initial instruction through to settlement. You will take ownership of the claims process, carrying out investigations, assessing damage, considering policy coverage and ensuring claims are progressed efficiently and professionally.
    You will be part of a wider team, with responsibility for your own designated area while providing support across other regions when required.

    Responsibilities:

    • Carrying out initial inspections and site visits to investigate property claims.
    • Assessing damage, establishing probable cause and validating claims.
    • Reviewing and interpreting domestic and commercial insurance policies, including terms and conditions.
    • Providing technical advice, support and guidance to policyholders and other parties involved in the claim.
    • Identifying further investigations, monitoring requirements and any necessary remedial or temporary works.
    • Preparing detailed ABI preliminary reports within agreed service levels.
    • Managing claims in line with insurer requirements, service standards and complaints procedures.
    • Conducting re-inspections and providing updates to all relevant parties.
    • Instructing and managing appropriate specialists where required.
    • Managing expectations and maintaining effective communication throughout the claims process.
    • Taking ownership of your caseload and proactively progressing claims through to completion.

    Experience:

    • A minimum of two years’ experience in Loss Adjusting, covering domestic and commercial property claims, or equivalent property claims experience gained within an insurer or similar environment.
    • Cert CII, Cert CILA, IIO CIP or Diploma qualifications (or working towards).
    • A good understanding of household and commercial insurance policies.
    • Strong communication and report-writing skills.
    • The confidence to work independently and manage your own workload.
    • Excellent attention to detail and a professional approach to customer service.
    • A full, clean UK driving licence.

    Benefits:

    • Company car or car allowance.
    • Discretionary company bonus.
    • 25 days annual leave, increasing to 30 days with service.
    • An additional day off for your birthday.
    • 5% contributory pension.
    • Private healthcare.
    • Death in service benefit.
    • Enhanced family and sick pay.
    • Electric vehicle scheme (following probation).
    • Genuine career development and progression opportunities.
    • An employee forum where your ideas and feedback can help shape the business.

    If you’re an experienced Property Loss Adjuster looking for your next opportunity across the South of England, we’d be keen to hear from you.

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