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Credit Controller
Our client is seeking an experienced and proactive Credit Controller to join their finance team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail who enjoys building relationships while ensuring outstanding debts are collected efficiently and professionally.
Initially on a temporary basis with the opportunity to grow into a permanent position.
Working as part of a supportive finance team, you will be responsible for managing the sales ledger, maintaining customer accounts, and reducing aged debt while delivering excellent customer service.
Key Responsibilities of Credit Controller:
- Managing and maintaining a portfolio of customer accounts.
- Chasing overdue payments via telephone, email and written correspondence.
- Building strong relationships with customers to resolve payment queries efficiently.
- Allocating incoming payments accurately.
- Reconciling customer accounts.
- Investigating and resolving invoice and payment discrepancies.
- Producing and reviewing aged debtor reports.
- Negotiating payment plans where appropriate.
- Escalating overdue accounts in line with company procedures.
- Liaising with internal departments including Sales, Customer Service and Finance to resolve account queries.
- Assisting with month-end reporting and other finance administration as required.
- Maintaining accurate customer records and notes within the finance system.
Skills & Experience
- Previous experience within a Credit Control role.
- Excellent communication and negotiation skills.
- Strong organisational skills with the ability to manage multiple accounts.
- Confident using Microsoft Excel and accounting software.
- High level of accuracy and attention to detail.
- Ability to work independently as well as part of a team.
- Professional, resilient and customer-focused approach.
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Registered office:
Bevis Marks House, 24 Bevis Marks, London EC3A 7JB, United Kingdom
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